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Client Testimonials

Graphic image of a NYC senior home care client filling out a testimonial about Alvita Care's home health aides and registered nurses, New York,homecare nyc, private nursing care new york city, private duty nursing nyc

We Have a Deep Commitment to the People We Serve

Identifying a qualified and compassionate caregiver for yourself or someone you love can be a difficult and challenging process with many unknowns: Will the agency I choose really understand the unique challenges of my situation? Will the agency I choose be responsive and helpful if there are issues? Will I be treated with the warmth and dignity of a family member? Many of our current and former clients have had such positive experiences with Alvita Care that they wanted to share!

Alvita Care is the best! Since the first home visit, my father was taken care of. They came in and provided professional loving care; from making his home safe for walking, cooking excellent meals and sitting with me in the final moments, I would recommend this agency to anyone. The caregivers were very aware of the aging process and treated my dad with dignity and Love. Margret, a caregiver, even brought her concerns about dad’s health to our attention. They were not just workers; they were part of our family. The final year of my dad’s life was wonderful with Alvita Care. Alvita Care is a 5 stars agency.

Eileen A.

Chicago Illinois

It’s been less than a year since my Mother was diagnosed with Alzheimer’s; but it feels like forever. During this time, I have spoken to doctors, geriatric care specialists, and agency professionals. The learning curve has been enormous-regarding both the disease itself and the people who are supposed to be there to help. Having dealt with several home care agencies, I can say with certainty that Tracy Ongena is the most intelligent, compassionate, patient and flexible human being and agency that I have met. Tracy takes the time to learn about the whole situation and truly works with the family to create a schedule that works for the patient, the family and the agency. Tracy and her agency go the extra mile. For her, it’s not just about business. It’s truly about helping the family and patient navigate the ever changing needs for handling this debilitating disease. I can’t recommend her more highly.

Gloria Kobrin

New York City

Linda and I have been very pleased with the treatment and service we have received in the several years we have utilized Alvita Care services. Your response to inquiries and desire to help navigate the health system has been most helpful. The home health aide options you provided afforded us the opportunity to hire a most qualified individual to work with us on a daily basis. I would highly recommend your company to anyone looking for assistance of this nature.

Peter Kobrin

New York City

I really do not have enough words of gratitude in my vocabulary for Alvita Care. What they have done for my family is so beyond what I expected from an agency. My mother is in the mid-stages of Alzheimer’s and is primarily cared for by my father. I had been flying home to help my parents every six weeks or so until I found Alvita Care.

Tracy met with us and brought applicants to meet with my parents and myself. The first person ended up not being the right fit… With a few more caregivers we found the perfect fit! And I mean PERFECT!

Tracy always sounds like she has a smile at the other end of the phone and when you’re dealing with elderly parents or loved ones from far away, I cannot tell you how much comfort that brings. Tracy has brought me such peace of mind…brought my father respite and most of all I see the quality of life that my parents have today is so much better than it was a year ago…

Hayley H.

Los Angeles, CA

As our association draws to a close as my mother, Muriel Balash, becomes a medicaid only patient, I want to take a moment to let you know how fantastic you are.

You are one of those folks who actually care about the people they serve. You have often gone over and above the call of duty in making sure my mother was well taken care of. The importance of that cannot be calculated and is something that cannot be replaced.

Between checking in at the hospital when my mother had to go, taking phone calls after hours, and following up on everything that was done you are a spectacular face of Alvita Care. I hope they understand that because of you I will be recommending your agency to folks for the rest of my life. The way you deal with people, handle emergencies and solve problems allows we who can only stand by and hope for the best the freedom to stay calm and know that our loved ones are in the most capable hands possible. Knowing that is worth its weight in gold.

Thank you again and if there is every anything I can do for you please do not hesitate to ask.


Laurie Piel

Sausalito, CA

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